General FAQ

Frequently Asked Questions

What is the benefit of creating a login account

Do I need to create an account to place an order?

Can I leave delivery instructions for my tires/rims?

Can I pick up my tire/rims rather than have them shipped?

How will my order be shipped?

Do you offer Tire or Rim installation?

What is your Rewards Program and Vault Notes?

Why do you offer so many discounts and bundles, a rewards program, and a money back guarantee?

Do you charge for shipping at all?

What countries do you ship to?

Why do I have multiple tracking numbers?

What is SHOP PAY?

Where are all your products sourced?

Tires FAQ

Frequently Asked Questions

I want to return my tires and get a full refund

Are the tires you sell new?

What tire size fits my wheel?

Rims/Wheels FAQ

Frequently Asked Questions

Will my original lug nuts fit?

What is the difference between wheel and rim?

Why is this price so different from the factory price?

Do these wheels fit my original hubcaps/center caps?

What comes with my wheel?

Will this rim fit my vehicle?

I want to return my rim and get a full refund.

What is your product warranty?

Accessories FAQ

Frequently Asked Questions

I want a refund for my accessory/accessories.

Do you have any tutorials on how to use these accessories?